Job Description

Drain ProfessionalAt Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home – our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!We offer a variety of benefits to all of our employees, which include:Competitive PayFree Medical, Dental and Vision Family Coverage3 Weeks PTO + 9 Paid Company Holidays10% 401K MatchCompany VehicleGreat Work Environment and Healthy Work/Life BalancePaid Training and Leadership Development ProgramsEndless Opportunities for Advancement…and so much moreSummary of Job: We are looking for an experienced Drain Professional in St. Louis to operate drain cleaning equipment, hydro jetting equipment, install and remove water heaters, work on various fixtures including toilets, sump pumps, etc., and ability to work with various tools in residential, commercial, and industrial buildings. Ideal candidates possess superior customer service skills, are great problem solvers and thrive in a challenging environment. If this sounds like you and you want to grow your career with a stable company as an essential team member, we encourage you to apply today!Essential Duties and Responsibilities:Operate drain cleaning equipmentUtilize a jack hammer, rotary hammer, shovels, etc. for the use of exaction for repairsDigging/cutting/drilling holes in walls or floors to accommodate the passage of pipeMeasuring, cutting, threading and assembling new pipe, placing the assembled pipe in hangers or other supportsDiagnose and repair toilets, simple fixtures, sump pumpsAbility to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/businessAbility to adjust your communications to provide the best customer experience possibleAbility to create detailed job notes in the customer's account for future referenceAbility to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactionsWillingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectivenessFrequent communication with dispatchers so that they know the status of each job for scheduling purposesThe ability to maintain a clean and organized workspace both in a customer's property and your company vehicleThe ability to work safely and the motivation to help ensure that those you work with are working in a safe mannerQualifications:2+ years of relevant work experienceExperience working with hand and power toolsExperience with drain cleaning equipmentAll employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable.Physical Demands/Working Conditions:To adequately perform the duties of this job, the employee is regularly and routinely required to sit, stand, walk, kneel, squat, stoop hands to finger, handle controls; hear, and talk. The employee frequently is required to reach with hands and arms. The employee must be able to climb ladders, work in hot and cold environments, and work in small crawl spaces. The employee must regularly lift and/or move 50lbs and up. Specific vision abilities required by this job include close vision and the ability to adjust focus.The work environment can vary depending on the season and scope of work – employees are required to work outdoors throughout the seasons. The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.Hoffmann Brothers is an Equal Opportunity Employer

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