Job Description

Join Sullivan Super Service and be part of a team that values your expertise, supports your growth, and provides a rewarding, fulfilling career.

Sullivan Super Service - Pittsburgh, PA

Drain Install Technician

Top Techs make upwards of $95k when including weekly bonuses and spiffs!

Are you ready to take your career to new heights with a company that truly values your potential?

Imagine working in an environment where your growth is a priority. At Sullivan Super Service, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. We place and emphasis on providing exceptional training and development programs, ensuring you have the tools and knowledge to excel. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve. At Sullivan Super Service, we nurture your skills and provide the support you need to reach your full potential.

Are you looking for cross training in other trades? We provide it!

Great pay that rewards you for your success? We have that too!

Top tier benefits for you and your family at an affordable cost? You got it!

Apply today!

Pay: $18 - $30/hr plus bonuses and spiffs

- We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team:

- Industry-Leading Compensation: We believe in rewarding excellence. Our technicians earn six-figures!

- Optional On-call Rotation: Enjoy your work-life balance with optional on-call duties. If you want it, you got it! If you don't, you don't have to participate!

- New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that’s ready for any job.

- Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered.

- Paid Time Off Starting Day 1! We believe in the importance of rest and relaxation, so you start earning paid time off from your first day.

- 401(k) Plan with Company Match: Secure your future with our competitive 401(k) plan, including a generous company match.

- Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents.

- Training and Development Opportunities: We’re committed to your professional growth with training through our Service Professionals Academy and Resource Center (SPARC).

- Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.

As a Drain Install Technician at Sullivan Super Service, you will play a pivotal role in our mission to provide unparalleled plumbing and drain solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.

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• As a Sullivan Super Service Drain Technician your responsibilities will include:

• Perform trenchless drain lining (CIPP) to repair damaged sewer and drain lines without excavation.
• Operate sewer inspection cameras to diagnose drain and sewer line issues and accurately identify blockages, breaks, and defects.
• Use hydro jetting equipment to clear grease, sludge, roots, and other obstructions from residential drain systems.
• Interpret camera inspection findings and recommend appropriate repair or maintenance solutions to homeowners.
• Maintain and safely operate specialized drain cleaning, inspection, and lining equipment.
• Ensure all work is completed in compliance with company safety standards, local codes, and quality expectations.
• Document inspection findings, completed work, and customer recommendations accurately.
• Presenting repair and replacement options to customers, offering clear and honest recommendations.
• Maintaining accurate and detailed records of all work performed, parts used, and customer interactions using ServiceTitan.
• Collaborating with customers to educate them on preventive maintenance and proper care of their plumbing systems.
• Following all safety protocols and company procedures to ensure a safe and clean work environment.
• Keeping work vehicles clean, organized, and stocked with necessary tools and materials to efficiently handle each job.
• Staying current on industry trends and participate in ongoing training to enhance skills and expertise.

 

• Top candidates will possess:

• At least 3 years of professional experience in drain work
• Experience with full drain replacement and sewer lining is highly preferred.
• Proficiency in using diagnostic tools and equipment, including camera inspection systems and hydro-jetting machines.
• Strong communication skills, with the ability to explain technical issues to customers clearly and professionally.
• Familiarity with ServiceTitan or similar service management software is a plus.
• Commitment to providing exceptional customer service and maintaining high-quality workmanship.
• Ability to work independently and as part of a team.
• Valid driver’s license and a clean driving record.

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